| 01 | How to Improve Your Customer's Journey Through Jira Service Desk Server, Pt. 4: My Requests ↗ | 28,992 | 6 Dec 2018 |
| 02 | Why and how to conduct customer surveys in Jira Service Desk Server ↗ | 25,517 | 17 Dec 2018 |
| 03 | How we automated a new hire workflow with Jira sub-task templates ↗ | 24,802 | 14 Feb 2019 |
| 04 | How to create Dynamic Custom Fields in Jira Service Desk Cloud ↗ | 24,605 | 20 Dec 2018 |
| 05 | How to Improve Your Customer's Journey Through Jira Service Desk Server, Pt. 2: Request Form ↗ | 19,454 | 16 Nov 2018 |
| 06 | How to Improve Your Customer's Journey Through Jira Service Desk Server, Pt. 3: Request Detail View ↗ | 18,475 | 29 Nov 2018 |
| 07 | How to Improve Your Customer’s Journey Through Jira Service Desk Server, Pt. 1: Help Center ↗ | 18,188 | 8 Nov 2018 |
| 08 | How to seamlessly integrate Trello with Jira ↗ | 16,314 | 1 Apr 2019 |
| 09 | A complete guide to Jira Service Desk permissions pt.1 ↗ | 13,948 | 13 Aug 2019 |
| 10 | How to build a winning Jira Server interface with Dynamic Forms ↗ | 9,619 | 25 Mar 2019 |
| 11 | Enhancing teams' agility with user story templates in Jira ↗ | 8,713 | 15 Mar 2019 |
| 12 | 4 easy steps to design your own Jira Service Desk Customer Portal ↗ | 8,369 | 27 May 2019 |
| 13 | Automating Jira Service Desk ↗ | 8,153 | 24 Jun 2019 |
| 14 | How to enhance your ITSM performance with Queues for Jira Service Desk ↗ | 8,118 | 4 Jan 2019 |
| 15 | How to work faster and easier in Jira Software ↗ | 7,746 | 23 Apr 2019 |
| 16 | 3 simple actions to extend Jira Service Desk workflows ↗ | 7,153 | 18 Jan 2019 |
| 17 | A complete guide to Jira Service Desk permissions pt.2 ↗ | 6,631 | 13 Aug 2019 |
| 18 | How to enable self-service in Jira Service Desk, Pt. 1 ↗ | 6,463 | 20 Dec 2019 |
| 19 | 10 Jira Service Desk Server features for admins and agents ↗ | 6,261 | 1 Feb 2019 |
| 20 | Using cards in advanced Jira Service Desk themes ↗ | 5,973 | 13 May 2019 |
| 21 | Become the Andy Warhol of your Customer Portal ↗ | 5,097 | 17 Apr 2019 |
| 22 | How to enable self-service in Jira Service Desk, Pt. 2 ↗ | 4,946 | 20 Dec 2019 |
| 23 | 7 most promising apps for Atlassian products in 2019 ↗ | 3,568 | 14 Jan 2019 |