| 01 | Meet Atlassian Assist, Halp’s new partner in crime ↗ | 28,789 | 23 Feb 2022 |
| 02 | Recap: The newest AI features in Jira Service Management ↗ | 25,560 | 29 Aug 2024 |
| 03 | Atlassian Intelligence features are now in beta for Jira Service Management 🎉 ↗ | 24,928 | 4 Oct 2023 |
| 04 | Team '25 recap: New AI capabilities in Jira Service Management ↗ | 24,142 | 12 May 2025 |
| 05 | Now available: Jira Service management virtual agent on portal ↗ | 16,126 | 11 Jul 2024 |
| 06 | Introducing a new & improved Jira integration experience 🎉 ↗ | 15,085 | 17 Feb 2022 |
| 07 | Update: AI PIR Creation and Alert Grouping are now generally available! ↗ | 14,056 | 3 Jun 2024 |
| 08 | 🚀 Team Europe ‘25: Service Collection Announcements Roundup ↗ | 13,691 | 9 Oct 2025 |
| 09 | [EAP ended] Now in beta: Jira Service Management AI virtual agent ↗ | 12,750 | 28 Aug 2023 |
| 10 | ICYMI: The virtual service agent now automates requests from any channel ↗ | 12,587 | 7 Nov 2024 |
| 11 | 📣 Virtual Agent Early Access Program ↗ | 12,580 | 22 Mar 2023 |
| 12 | Introducing AI Sentiment Analysis in Jira Service Management ↗ | 10,384 | 15 Aug 2024 |
| 13 | New AI feature in beta: Natural Language for Automation ↗ | 10,082 | 25 Mar 2024 |
| 14 | We made Halp's new Jira integration even better 🔥 ↗ | 9,483 | 7 Jul 2022 |
| 15 | The virtual agent is now GA! ↗ | 9,367 | 31 Oct 2023 |
| 16 | Now Available: Conversational ticketing for Microsoft Teams ↗ | 5,988 | 3 Oct 2022 |
| 17 | 🎉 Request Resolver is now GA! ↗ | 5,914 | 1 Apr 2026 |
| 18 | Beta Program: Be the first to try our new AIOps features ↗ | 5,326 | 20 Mar 2024 |
| 19 | [Webinar] 5 Ways to Improve Productivity in Slack and Microsoft Teams ↗ | 5,210 | 21 Jun 2021 |
| 20 | ICYMI: New Halp for Microsoft Teams Features, Enhanced Ticket Filtering & More ↗ | 4,861 | 11 May 2021 |
| 21 | Bring your team into the conversation with reduced Halp pricing ↗ | 4,243 | 1 Jul 2021 |
| 22 | 🎉 More exciting news about our Jira Service Management integration ↗ | 4,224 | 8 Apr 2022 |
| 23 | Update: AI PIR Creation is now generally available! ↗ | 3,407 | 4 Jun 2024 |
| 24 | ICYMI: Queue-level flexibility, deeper MS Teams integration, better reporting & more ↗ | 3,230 | 30 Sept 2021 |
| 25 | Beta Program: Be the first to try our new AIOps features ↗ | 2,613 | 20 Mar 2024 |