| 01 | How to report a bug smarter? Bug template inside 🐞 ↗ | 15,968 | 26 Feb 2024 |
| 02 | How to create and why service desk reports? ↗ | 11,666 | 10 Nov 2023 |
| 03 | Advantages and disadvantages of Jira Service Management and how to deal with them ↗ | 9,169 | 23 Feb 2023 |
| 04 | That’s Magic! 🪄 Component and Subcomponents in Hierarchical Structure straight from Hogwarts ↗ | 5,437 | 4 Sept 2024 |
| 05 | Allow your customer to edit request on the customer portal ↗ | 5,082 | 9 Nov 2022 |
| 06 | Integrating asset management with incident resolution in service desk ↗ | 4,416 | 15 Nov 2023 |
| 07 | 📸 Win a polaroid camera – visit Appsvio booth #45 ↗ | 4,172 | 31 Mar 2023 |
| 08 | 4 tips for agents how to manage customer context ↗ | 3,926 | 23 Aug 2023 |
| 09 | Ready to copy Jira Issue Templates Cheat Sheet! ↗ | 3,793 | 6 Feb 2024 |
| 10 | Webinar: How to boost the quality of handling requests in Jira Service Management with Communardo ↗ | 3,744 | 16 Jan 2023 |
| 11 | How to use Atlassian Intelligence in new employee onboarding? ↗ | 3,636 | 20 Mar 2024 |
| 12 | New employee onboarding use case: use issue templates ↗ | 3,348 | 13 Mar 2024 |
| 13 | 10 Jira Service Management tips to benefit agents and customers: basic and advanced 🚀 ↗ | 3,162 | 12 Jun 2024 |
| 14 | How to communicate with customer during incidents? ↗ | 2,978 | 29 May 2024 |
| 15 | Creating a perfect issue template for new version release ↗ | 2,910 | 25 May 2023 |
| 16 | Handbook: Onboarding with Atlassian products ↗ | 2,723 | 7 Mar 2024 |
| 17 | Free issue templates cheat sheet for Business Teams: HR, Business, Sales, Marketing ↗ | 2,646 | 29 May 2024 |
| 18 | Free course: Adapt Jira Service Management for Enterprise ↗ | 2,577 | 20 Aug 2024 |
| 19 | Templates for multiple projects – how to speed up issue creating ↗ | 2,531 | 29 Mar 2023 |
| 20 | TEAM ‘23 recap by Appsvio – Viva Las Vegas 🎉 ↗ | 2,464 | 26 Apr 2023 |
| 21 | Free learning: how to onboard new employees with Jira ↗ | 2,393 | 2 Apr 2024 |
| 22 | Free training: Stress-free incident communication with Jira Service Management ↗ | 2,393 | 10 Oct 2024 |
| 23 | Request and manage days off with Jira Service Desk💡 - Appsvio case study with configuration steps ↗ | 2,319 | 11 Jul 2023 |
| 24 | Free Training: Building an Efficient Service Catalog with Jira Service Management ↗ | 2,251 | 6 Sept 2024 |
| 25 | 🚀 Scaling Your Service Desk for Enterprise? We’ve Got You Covered with new whitepaper ↗ | 2,240 | 12 Sept 2024 |