| 01 | Announcing new Statuspage integrations! ↗ | 22,340 | 1 Mar 2024 |
| 02 | What's New in Jira Service Management - July '24 ↗ | 22,242 | 2 Jul 2024 |
| 03 | New to the Customer Service Management app? 🌟➡️ Start here! 🌟⬅️ ↗ | 19,858 | 2 Oct 2025 |
| 04 | What's New in Jira Service Management - Jan 2025 ↗ | 15,180 | 29 Jan 2025 |
| 05 | December AI Roundup: Unwrap the latest AI capabilities in Jira Service Management ↗ | 14,628 | 18 Dec 2024 |
| 06 | What's New in Jira Service Management - April '24 ↗ | 13,024 | 11 Apr 2024 |
| 07 | Change to Skip Confirmation Notification option in Statuspage ↗ | 12,349 | 29 Feb 2024 |
| 08 | What's New in Jira Service Management - Oct 2024 ↗ | 10,681 | 30 Oct 2024 |
| 09 | What's New in Jira Service Management -- December 2023 ↗ | 8,250 | 1 Dec 2023 |
| 10 | [CLOSED] AMA: Change Management in Jira Service Management ↗ | 6,595 | 2 May 2025 |
| 11 | Updates to sending Incident Stakeholder Comms and reporting emails in Opsgenie ↗ | 4,979 | 6 Feb 2024 |
| 12 | Join our next webinar - How Atlassian service teams use AI + Jira Service Management ↗ | 3,242 | 2 Jun 2025 |
| 13 | 🤖 Onboarding Topic #2: CS AI Agent ↗ | 3,005 | 5 Nov 2025 |
| 14 | 🔎 What is the Customer Service Management app? ↗ | 3,000 | 22 Oct 2025 |
| 15 | 🎁 Earn a $25 gift card for your review of AI in Jira Service Management! ↗ | 2,970 | 23 Apr 2025 |
| 16 | Visualize the status of your team's issues with a board view! ↗Eugene Pak·article·Jira Service Management User Group | 2,832 | 18 Dec 2023 |
| 17 | 📁 Onboarding Topic #3: Customer Context ↗ | 2,635 | 12 Nov 2025 |
| 18 | 💻 Learn how Atlassian Support transformed with the Customer Service Management app ↗ | 2,633 | 14 Oct 2025 |
| 19 | 🔄 Onboarding Topic #4: Support Workflows ↗ | 2,589 | 19 Nov 2025 |
| 20 | 🎥 Join us for our upcoming HR webinar: How Atlassian empowers its distributed workforce ↗ | 2,536 | 14 May 2024 |
| 21 | Jira Service Management is part of Service Collection, and you get Customer Service Management too🎉 ↗ | 2,104 | 10 Feb 2026 |
| 22 | 🎥 Webinar: How Atlassian Williams F1 Team manages their assets ↗ | 1,843 | 1 Jul 2026 |
| 23 | 🎥 Join us for our upcoming HR webinar with Atlassian's Chief People Officer! ↗ | 1,415 | 29 May 2024 |
| 24 | Get caught up on Jira Service Management releases from this past quarter! ↗Eugene Pak·article·Jira Service Management User Group | 1,301 | 11 Jul 2024 |
| 25 | Join our new Customer Service Management app Community group! ↗ | 555 | 5 Nov 2025 |