| 01 | Unlocking new capabilities for Playbooks in Jira Service Management: JQL Filters, Drafts, and more! ↗ | 28,203 | 3 Jul 2025 |
| 02 | 💡New enhancements to Change Calendar in Jira Service Management ↗ | 26,049 | 24 Oct 2025 |
| 03 | Introducing third-party knowledge sources in Jira Service Management Knowledge Base ↗ | 12,880 | 26 Jun 2025 |
| 04 | Change Calendar enhancements: Calendar Export, JQL filtering, and more! ↗ | 8,827 | 22 Jul 2025 |
| 05 | Ending sale of Atlassian-provided Incoming Call Routing numbers ↗ | 8,319 | 18 Sept 2025 |
| 06 | What’s new for Automation in Jira Service Management - January 2026 ↗ | 8,119 | 26 Jan 2026 |
| 07 | AI Risk Assessment is now generally available in Jira Service Management! ↗ | 7,918 | 31 Mar 2026 |
| 08 | What’s new for Automation and Playbooks - October 2025 ↗ | 7,376 | 30 Oct 2025 |
| 09 | What's new in Jira Service Management Knowledge Base - April 2025 ↗ | 4,155 | 1 Apr 2025 |
| 10 | EAP for AI Change Risk Assessment in Jira Service Management ↗ | 4,006 | 14 Jan 2026 |
| 11 | What's new in Playbooks and Automation - May 2026 ↗ | 3,924 | 10 Jun 2026 |
| 12 | Share your Playbooks ideas and earn an exclusive Kudos badge! ↗ | 2,641 | 26 Jan 2026 |
| 13 | [CLOSED] AMA: AIOps in Jira Service Management ↗ | 2,510 | 8 Jun 2026 |
| 14 | AI Suggested Playbooks is now available in Open Beta! ↗ | 2,441 | 15 Apr 2026 |
| 15 | New in Jira Service Management: 6 Rovo automation templates to kick-start your agentic workflows ↗ | 2,231 | 16 Jun 2026 |
| 16 | New Webinar: Ship quality code faster with Jira Service Management ↗ | 2,114 | 16 Apr 2025 |
| 17 | Setting up sequential approvals for change management in Jira Service Management ↗ | 1,946 | 18 Jun 2026 |
| 18 | [CLOSED] AMA: Automation and Playbooks in Jira Service Management ↗ | 1,623 | 23 Oct 2025 |
| 19 | Early Access Program: Third-Party Knowledge Sources in Jira Service Management ↗ | 1,435 | 14 Mar 2025 |
| 20 | Join our next webinar - Streamline deployment workflows with Jira Service Management and Bitbucket ↗ | 1,121 | 10 Oct 2025 |
| 21 | Prevention Center is now in Open Beta & new risk categories for AI Change Risk Assessment ↗ | 853 | 5 Oct 2026 |
| 22 | Power agentic incident investigation: New AIOps integrations with Datadog, Sentry, and Splunk ↗ | 303 | 15 Oct 2026 |
| 23 | Power agentic incident investigation: New AIOps integrations with Datadog, Sentry, and Splunk ↗Jack Yu·article·Jira Service Management User Group | 186 | 19 Oct 2026 |